Description

:  JOB SUMMARY As a Prompt Engineer at Highmark, you will be at the epicenter of our AI revolution, shaping how our AI solutions understand and process business content to deliver high-quality, relevant, and accurate outputs. Your mastery of Large Language Models (LLMs) and prompt engineering will be crucial in driving innovation across our enterprise. You'll work hand-in-hand with AI engineers, data scientists, and business leaders to continuously improve the performance and capabilities of our AI-powered applications, impacting healthcare outcomes and user experiences. If you are passionate about responsible AI, this is the role for you.

ESSENTIAL RESPONSIBILITIES Design, develop, and test various prompt engineering strategies to improve the quality and consistency of LLM outputs, using quantitative and qualitative metrics.

Conduct comprehensive prompt analysis to identify areas for optimization, including clarity, specificity, and bias mitigation.

Document best practices and guidelines for prompt engineering within the team, for example maintaining libraries of effective prompts and prompt templates for various applications.

Collaborate with engineers and researchers to integrate optimized prompts into our applications and pipelines.

Stay up-to-date with the latest advancements in prompt engineering.

Rapidly absorb stakeholder’s business processes, context, and data to be confident manipulating it and doing first pass accuracy assessment.

Providing and explaining reports regarding AI outcomes and performance

Other duties as assigned or requested.

EXPERIENCE Required 3 years of experience working with large datasets and performing qualitative and quantitative data analysis using SQL or similar.

1 year of Proven track record of successfully designing and implementing effective prompts for LLMs.

1 year of experience working with unstructured data and outputs.

Preferred Experience collaborating with cross-functional teams (e.g., product managers, designers, clinicians) to translate business needs into effective prompts and AI solutions. Familiarity with AI ethics principles and responsible AI development practices. Experience with various AI model evaluation techniques (e.g., A/B testing, human evaluation). SKILLS Proficiency in designing and evaluating prompts for different tasks (e.g., text generation, question answering, code generation).

Excellent problem-solving and analytical skills.

Ability to work independently and as part of a team.

Ability to effectively communicate complex AI concepts to both technical and non-technical audiences.

Strong presentation skills to convey insights and recommendations to stakeholders

Commitment to staying up-to-date with the latest advancements in AI and related technologies.

​ EDUCATION Required Bachelor’s degree in Business, Computer Science, Data Science, or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Preferred Specialized training or certifications in prompt engineering or related AI disciplines.

LICENSES or CERTIFICATIONS Required None

Preferred None

Language (Other than English): None

Travel Required: Less than 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-Based

Physical work site required Constantly

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