Job Description:

Responsibilities: Essential Functions: Define and develop performance test plans and automated scripts using industry-standard testing tools. Execute performance tests, analyze and evaluate test results, generate performance metric reports, and provide actionable recommendations. Assist in analyzing test and operational problems to determine the presence and scope of potential code defects. Report errors using a structured defect tracking process and communicate weekly with management via verbal and written status reports. Review and analyze business and system requirements and specifications to determine performance testability. Acquire and maintain a working knowledge of testing tools and expand business knowledge of product functionality, corporate policies, and departmental procedures. Collaborate with functional testers and development counterparts to ensure adequate performance test coverage for upcoming releases. Monitor and adapt to system changes that impact performance testing. Assist and coordinate with customers to research, analyze, and propose solutions to test discrepancies and scenarios. Verify customer satisfaction and gather necessary information to create accurate test data. Participate in project work group meetings, such as internal/external peer reviews, walkthroughs, status meetings, and PI planning sessions. Take part in system architecture change reviews and assess impacts on system capacity. Benchmark and monitor system performance. Required Skills and Qualifications: Bachelor of Science (BS) in Computer Science, Engineering, Applied Science, or a related technical discipline. 5 to 8 years of experience with Tricentis NeoLoad, including functionality, scripting capabilities, and integration for load testing. Ability to write scripts to automate test cases and integrate NeoLoad into CI/CD pipelines. Experience migrating test scripts from LoadRunner to NeoLoad. Experience integrating NeoLoad with Selenium for end-to-end performance validation. Strong knowledge of performance testing concepts, techniques, and different types of system performance tests. Hands-on experience with performance testing tools such as OpenText Performance Center / LoadRunner and Datadog. Experience with at least two relational database management systems (e.g., DB2, Oracle, MongoDB). Proficiency in SQL and PL/SQL. Experience with Jira and other defect tracking tools. Strong understanding of system and application monitoring, server, network, virtualization, and database concepts. In-depth knowledge of the Software Development Life Cycle (SDLC), Agile methodologies, and QA/testing processes. Proficiency in Microsoft Office tools, including Word, Excel, and Outlook. Excellent verbal and written communication skills. Preferred Skills: Experience working in the healthcare industry. All required skills are considered must-haves. Additional Requirements: Must immediately disclose any debarment, exclusion, or other event that renders the individual ineligible to perform work on Federal healthcare programs. Must be able to work effectively in a fast-paced environment with frequently changing priorities and workloads. Must meet established deadlines and handle multiple internal and external customer service demands. Must be able to provide professional and positive customer service, including handling demanding or challenging customers.