Job Title:

Office 365 Administrator/Engineer

Location:

Minneapolis, MN

Salary Range:

Competitive and commensurate with experience

Introduction

Join our dynamic team in Minneapolis, MN, a vibrant city known for its diverse culture and thriving tech community. As an Office 365 Administrator/Engineer, you will play a crucial role in providing technical support and ensuring seamless email operations for our clients.

Required Skills & Qualifications

Applicants must be able to work directly for Artech on W2

Proven experience in providing technical support for Exchange and Outlook-related issues

Strong troubleshooting skills related to email configuration, connectivity, and performance

Experience in diagnosing and resolving email delivery, spam filtering, and mailbox management issues

Preferred Skills & Qualifications

Experience with Remedy or similar ticketing systems

Knowledge of the latest Exchange and Outlook features and best practices

Ability to collaborate effectively with IT team members

Day-to-Day Responsibilities

Provide technical support for Client Exchange and Outlook-related issues on desktop environments

Troubleshoot and resolve user tickets related to email configuration, connectivity, and performance

Assist users with email setup, migration, and synchronization issues

Collaborate with other IT team members to ensure seamless integration and functionality of Exchange services

Monitor and manage Exchange server health and performance

Conduct regular system checks and maintenance to prevent potential issues

Company Benefits & Culture

Inclusive and diverse work environment

Opportunities for professional growth and development

Supportive team culture

For immediate consideration please click APPLY or contact me directly at first.last@artech.com or call me at my work phone.