All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance. Job Description SA Technologies Inc. () is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise. All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance. Duration: 6 Month Contract to Hire Description: We are searching for a Cisco Network Engineer for our direct client in Santa Maria for a 6 month contract to hire opportunity. The ideal candidate will have hands on experience with the below and candidate MUST have a valid CCNP Certification. Responsibilities Provides tier 2 and 3 level of technical support for end user over the phone and by using technical experience and remote tools. Immediate effort is made to analyze the situation and provide a solution to a failed IT service as quickly as possible. If no solution can be achieved, the incident is escalated to the appropriate vendor and/or service provider. Responsible for timely resolution of incidents and requests as per established Service Level Agreement (SLA). Configures, troubleshoots, and resolves issues on assigned applications and systems. Plans, coordinates, and implements software and hardware changes on workstation, servers, routers, and switches. Oversees backup and restoration of system data. May serve as a representative on the Change Advisory Board for assigned systems or department. Will be required to ensure proper Change Control process and procedures are executed as it pertains to assigned application and systems. Ensures proper documentation is produced for internal/external audits, and bank regulators. Conducts research to remain up-to-date and knowledgeable in regards to industry trends and emerging technologies in anticipation of new business processes and system alterations. Responsible for development and routine testing of business continuity and disaster recovery plans for assigned applications, maintaining current knowledge of plan executables. Responds to emergency application and system outages in accordance with business continuity and disaster recovery plans. Performs all other job duties as assigned by supervisor. Successful candidates will possess the following: High School Diploma or equivalent with 5 years related experience required; or Bachelor's Degree in Information Technology preferred with 3 years' experience required. MCITP: Enterprise Desktop Support Technician on Windows 7 Possess excellent human relations, communications and business writing skills. Able to cope with pressure resulting from meeting required deadlines and reporting requirements. Demonstrate teamwork in facilitating workflow. High level of cooperation with others and responsive to the Bank's needs. Qualifications Candidate MUST have a valid CCNP Certification. Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr