MRI Field Service Engineer- A professional responsible for maintaining customer relations through the effective use of technical knowledge to install, troubleshoot, and service equipment at customer sites, generate service revenue, and adhere to state and federal regulatory requirements.

Responsibilities include:

Identify and resolve customer issues

Provide exceptional customer service by setting clear expectations and meeting commitments and arrival times

Professionally, safely, and accurately perform on-site system installations as well as de-installations

Independently complete PMs, FCOs, and all related tasks

Independently diagnose and resolve electronic, network, and mechanical problems

Provide on-demand phone and on-site support as required

Supports company-wide initiatives and policies and procedures

Maintain inventory integrity through proper handling, inspection, and returning parts

Other duties as assigned

Requirements and skills:

5 years of MRI field service .

Experience working with GE Excite software and above (450W) .

Other OEM training is a benefit.

Troubleshooting with strong electronics skills required

Strong customer service and communication skills required.

Must be self-motivated and able to physically bend, climb, kneel, reach, sit, squat, stand, and walk.

Must be able to carry or lift to 50 lbs. routinely.

Ability to commute to surrounding states.

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