Interview : Video

Visa : USC, GC

This is onsite from day-1

Description : A valued customer of ours in the RTP, NC area is seeking a Microsoft O365 Systems Engineer to develop and support Microsoft O365 ( SharePoint , Power BI, Power Automate, B2B) applications, datacenter operations, and endpoint automation. This role also acts as a senior escalation point for endpoint and infrastructure support.

Key Responsibilities

Design, implement, and support Microsoft O365 solutions including SharePoint, Power BI, Power Automate, and B2B applications. Lead the automation and management of Microsoft O365 services. Maintain servers, storage, data backups, virtualization environments, and operating systems within industry best practices. Configure and deploy Windows 11 and Microsoft O365 platforms using Microsoft Intune. Provide monitoring and administration for datacenter infrastructure and core IT services. Support end-user issues as an escalation point for the Service Desk, utilizing ticketing and change management systems. Participate in a rotating on-call support schedule. Ensure documentation, root cause analysis, and procedural adherence for all support and operational activities. Collaborate with internal teams and external partners to troubleshoot and resolve technical issues. Perform other IT-related tasks as assigned. Qualifications

Education: Associate degree in Computer Science or equivalent required Bachelor's degree preferred (or equivalent combination of education and experience) Experience: 5+ years in datacenter operations, systems administration, or enterprise IT support Strong experience with virtualization, storage, and OS (Windows Server, Windows 11) Hands-on experience with Microsoft Intune, Office 365, and Azure Active Directory preferred Background in automation, scripting, or workflow management is a plus Key Skills and Competencies In-depth knowledge of Microsoft 365 administration, including SharePoint, Power BI, Power Automate Familiarity with Azure services and Active Directory integration Strong understanding of endpoint deployment and management using Microsoft Intune Excellent problem-solving, documentation, and communication skills Ability to prioritize tasks, work under pressure, and meet deadlines Self-motivated and collaborative with strong attention to detail Work Environment Standard business hours with some overtime and rotating on-call support Occasional lifting of equipment (up to ~25 pounds) Minimal travel, typically within the state