Search Infrastructure Engineer What you can expect We’re building the next-generation AI-native knowledge platform to help organizations access and retrieve internal knowledge using LLMs. Join a fast-moving engineering team to build scalable, secure, and intelligent Retrieval-Augmented Generation (RAG) infrastructure — powering enterprise search, AI assistants, and knowledge discovery. About the Team You’ll work with top engineers, designers, and product thinkers to define "AI-powered search" in the enterprise. As a core team member, you’ll work on real-time document pipelines, vector databases, and permission-aware retrieval, pushing the boundaries of large language model systems at scale. Responsibilities Design and implement a scalable RAG system for real-time Q&A across internal content (meetings, messages, documents, videos, etc.). Build ingestion and indexing pipelines for semi-structured data with permission-aware access control. Develop APIs and backend systems for querying, retrieval, and ranking. Collaborate with ML/NLP engineers to improve embedding models and search quality. Ensure system reliability, low latency, and scalability. Monitor performance and optimize for high-throughput workloads. What we’re looking for 4+ years experience in backend or distributed systems engineering Productivity mindset with effective use of AI tools Experience designing and operating large-scale data pipelines (message queues, vector stores, Elasticsearch, etc.) Proven ability to build highly available, multi-tenant backend services Experience with document-level permission modeling and secure data handling Familiarity with cloud-native tools like Docker, Kubernetes, AWS Experience with Go is a plus Experience integrating with SaaS platforms (Google Workspace, Microsoft 365, Slack, etc.) Salary Range or OTE: Minimum: $127,700 Maximum: $255,400 Compensation includes base salary, bonus, and equity, based on qualifications and experience. Location-based variations may apply. Application window is at least 5 days, with a potential closing date of 10/03/25. Ways of Working Our hybrid model combines office and remote work, as indicated in the role description. Benefits Our benefits support physical, mental, emotional, and financial health, work-life balance, and community involvement. Click Learn for details. About Us Zoom helps people stay connected and productive. We offer products like Zoom Contact Center, Zoom Phone, Zoom Events, and more. We foster a collaborative, growth-oriented environment. Our Commitment We promote fair hiring and support candidates requiring accommodations. If needed, submit an Accommodations Request Form .

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