Audio Visual Engineer Job at Insight Global, Santa Clara, CA Insight Global is seeking an Audio Visual Engineer to join one of our largest technology clients' IT team in the Bay Area. This role involves end-to-end operations, support, and lifecycle management of Microsoft Teams Rooms, Cisco video conferencing hardware, and Microsoft Teams Phones. Key Responsibilities: Operate, support, and monitor Microsoft Teams Rooms across HQ location. Oversee deployment, configuration, and support of Microsoft Teams-certified phones. Monitor call quality and device performance using Microsoft Admin Center and analytics tools. Manage and support Cisco video conferencing endpoints (e.g., Webex Room Kits, Room series). Analyze logs and debug issues to ensure optimal performance and uptime. Collaborate with Cisco TAC, Microsoft support, and internal teams for escalations and root cause analysis. This role offers a pay rate between $45-$50/hour, depending on experience and skillset. We are committed to creating inclusive environments where everyone can bring their full, authentic selves to work. We are an equal opportunity employer that considers candidates without regard to race, religion, sex, age, marital status, national origin, sexual orientation, disability, or other protected characteristics. For accommodations during the application process, please contact Human Resources. See our EEOC 'Know Your Rights' Poster and Privacy Policy . Skills and Requirements: 3+ years of experience in AV/VC operations and support. Hands-on experience with Microsoft Teams Rooms, Cisco video conferencing systems, and Teams Phones. Strong understanding of AV signal flow, control systems (e.g., QSC, Crestron, Extron), and networking fundamentals. Proficient in reading and analyzing system logs and diagnostics. Excellent troubleshooting and problem-solving skills. Microsoft Teams Rooms Technical Solutions Professional certification. Cisco Certified Network Associate (CCNA) or equivalent. We value diversity and inclusion and consider all qualified candidates without discrimination. For accommodations, contact HR via email.

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