IT Systems Engineer
New Yesterday
Job Details Job Location : Central Services - Whitestown, IN Position Type : Full Time Salary Range : Undisclosed Job Shift : Sunday thru Thursday Description CULTURE & SPIRITUAL LEADERSHIP
Traders Point Christian Church defines our culture by these three gospel-centered values: humble, hungry and healthy. We expect and hold staff accountable to live out these values through their behaviors daily. We expect staff to humble themselves before God and others, work hard and unto God to advance His mission. We expect staff to maintain focus on their health: relationally, physically, mentally and spiritually. We expect staff to be active members of the church who contribute to the churchs mission and vision. We expect staff to serve as spiritual leaders to our church body by being part of a group, serving, attending service and tithing.
JOB SUMMARY
The IT Systems Engineer is responsible for TPCCs IT infrastructure including servers, network hardware, and other system administration duties.
The IT Systems Engineer is the first escalation point for support of the Information Technology Ministry, maintaining, troubleshooting, and supporting current computer systems and server infrastructure in use by staff and in the Worship Center, across all TPCC locations and owns all of TPCCs IT processes and communications.
SUPERVISORY RESPONSIBILITIES
This position has no direct supervisory responsibilities.
DUTIES/PRIMARY JOB PRODUCTS
Assure timely and efficient deployment of new hardware workstations, notebooks, servers, check-in systems, mobile devices, and other accessories
Execute the design, development, documentation, analysis, creation, testing or modification of computer systems or programs, based on and related to user or operating system specifications
Monitor performance of regular computer & server maintenance, program updates, repairs and troubleshooting as needed
Conduct application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications
Create and maintain a calendar for preventative equipment and software maintenance and refresh cycles
Develop well-documented procedures for and coordination of general tasks such as adding and configuring new users, managing back-up, etc.
Ensure up-to-date knowledge of current technologies and trends relevant to TPCC needs and proficient hardware upkeep, software usage and systems/server maintenance
Conduct uniform updates and upgrades/additions to system/server security, in order to maintain strong information security protocols across all TPCC IT infrastructure.
Ensure timely resolutions of escalated helpdesk requests.
Perform other duties as required.
Job description is subject to change based on the organization/departments needs.
INTERNAL AND EXTERNAL RELATIONSHIPS
This position reports directly to: IT Systems Manager
Serve under the general oversight of the IT Director (CIO) and report to the IT Systems Manager
Participate as member of the IT staff and attend applicable meetings and required special events
Will be fully engaged in the ministry of TPCC
Work closely with the IT Systems Manager to manage all TPCC networks and systems/servers on as-needed basis
Collaborate with the IT team and volunteers performing back-up and system/server support, as needed
Provide Tier 2 and/or Tier 3 technical support as needed for all TPCC ministries, escalating any high-level issues to the IT Systems Manager.
CLASSIFICATION
Exempt/Non-Exempt: Exempt
Full or Part-Time: Full Time
Work Schedule: Sunday-Thursday
Qualifications REQUIRED SKILLS/ABILITIES
Working in a team environment
Designing, testing, implementing, and managing corporate systems
Clearly define project milestones from multiple sources of requirements and industry knowledge
Providing technical support for systems at a 2nd or 3rd tier level
Interest in and ability to track industry trends and determine what will impact TPCC
PREFERRED SKILLS/ABILITIES
Budget planning
Writing and producing training materials and guides
Advising executives
EDUCATION & EXPERIENCE
10 or more years of direct experience in corporate technology development, maintenance, and administration
Designing, testing, and implementing secure operating systems, networks, and databases
Designing and executing info security practices, policies and procedures including, but not limited to: Password auditing, network based and Web application-based vulnerability scanning, virus management, and intrusion detection
Conducting risk audits and assessments, providing recommendations for application design
Monitoring and analyzing system access logs
Planning for security, backup and system disaster recovery
Establishing operational plans for systems and technical support.
Installation, configuration, and maintenance of IT systems software and hardware for multi-user server computers and/or personal computing devices including:
Meeting end user needs by ensuring the uptime, performance, resource availability, and security of the computers managed within established budgets and operational guidelines
Acquiring, installing, and upgrading computer components and software and planning for/responding to service outages and other problems
Automating routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement
Managing third party contactors.
Design, implement, and manage technical support procedures and systems
PHYSICAL DEMANDS/WORK ENVIRONMENTS
Lifting up to 50lbs
Significant time viewing screens
Manipulating materials in tight places
Occasional extended periods standing
Use of ladders and lifts
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- Location:
- Whitestown, IN, United States
- Job Type:
- PartTime
- Category:
- Computer And Mathematical Occupations