About the Company: Our client is an investment firm specializing in multi-strategy hedge fund management, employing a systematic and data-driven approach to identify opportunities across global markets. With a focus on delivering consistent, risk-adjusted returns, the team leverages quantitative models and diversified strategies. The IT Support Engineer will assist with data engineering support, desktop IT support, and systems support. Responsibilities: Assist with the ingestion, validation, and monitoring of market and operational data

Write basic to intermediate SQL queries for troubleshooting data issues and supporting reporting needs

Manage and troubleshoot FTP/SFTP file transfers and connectivity

Debug through custom C# and Python applications

Work with users to provide desk-side support, resolve issues, and address requests

Monitor and maintain critical systems and process automation; troubleshoot issues with applications, data, servers, workstations, mobile devices, accounts, and access control

Manage users, security groups, and computers with Active Directory and Microsoft Entra

Create and maintain technical documentation for internal systems and processes

Collaborate on cross-functional projects such as system upgrades, automation initiatives, and new application rollouts

Provide support for commonly used applications, including Microsoft 365, Bloomberg Terminal, and VPN Requirements: Bachelor’s degree required

2–4 years of technical support or application support experience

Experience supporting end user applications and devices (PCs, iPhone, and Android)

Knowledge of Windows 10, Microsoft 365 products, SharePoint, Active Directory, DNS, and DHCP

Experience with SQL and log analysis that aid in troubleshooting

Experience with C#, PowerShell, and/or Python

Prior experience working with investment data in a financial services firm Salary Range:

$90,000-$120,000