Job Title: IT Solutions Engineer III AI/ML

Location: Orlando, FL 32826 (Hybrid 2 days Onsite/Week) Duration: Full-Time, Permanent Salary: $Market/Year + Benefits + Bonus

Qualifications: Fully bilingual (English and Spanish), oral and written. Bachelors degree in Information Technology, Computer Science, or related field (or equivalent combination of education, certifications, and experience) 5 + years integrating SaaS/PaaS solutions; 2 + years deploying AI/ML or LLM platforms (e.g., OpenAI Enterprise, AWS Bedrock, Anthropic). Proven success delivering API-first integrations in higher-ed or other regulated sectors (FERPA, HIPAA, GDPR). Hands-on proficiency with Python and/or TypeScript for connector scripts and automation. Deep understanding of SAML/OIDC, SCIM, LTI 1.3, webhooks, and REST/GraphQL best practices. Strong troubleshooting, root-cause analysis, and documentation skills.

Education: Bachelors degree in computer science, Information Technology, or a related field with at least two (7) years of experience or more in a similar position. Relevant certifications are preferred.

Certifications (Preferred but not Required): ITIL Foundation Certification CompTIA Network+, Server+, or similar technical certifications Microsoft Certified: Azure Administrator Associate Relevant security certifications (e.g., CompTIA Security+, Microsoft Security Fundamentals)