Johnson Service Group (JSG) is a Tier 1 vendor for the Tennessee Valley Authority (TVA), and we are recruiting for an experienced, IT Operations Engineer/Platform , for a 12-month contract assignment supporting the downtown Chattanooga office. This role will replace a vacancy on the platform administrative team.

U.S. Citizenship is required.

Target start date: 08/11/25

W2 Pay Rate: $51.00/hour (time and a half for overtime)

Duration: 12 months

Project office location: Chattanooga, TN

Responsibilities:

FOLLOWS THE ENGINEERING DESIGN PROCESS AS DIRECTED BY MORE EXPERIENCED IT PROFESSIONALS TO ASSIST AS NEEDED IN DESIGNING IT SOLUTIONS INCLUDING HARDWARE, SOFTWARE, CONFIGURATION, AND PROCESS.

WORKS WITH PEERS TO LEARN TO ANALYZE THE PERFORMANCE OF COMPONENTS AND SYSTEMS TO TROUBLESHOOT, EVALUATE PERFORMANCE, AND DETERMINE CAPACITY.

INTRODUCTORY ASSIGNMENTS IN ROOT CAUSE ANALYSIS, CORRECTIVE ACTIONS, AND TACTICAL PLANNING.

MAINTAIN THE INFRASTRUCTURE TO ENSURE THAT SERVERS STAY IN COMPLIANCE WITH CONFIGURATIONS, PATCHES AND APPROVED DESIGNS.

LEARN TO OPERATE IN THE CHANGE MANAGEMENT PROCESS AND TO PROPERLY EXECUTE CHANGE WITH MINIMUM IMPACT TO THE SERVICES PROVIDED.

PARTICIPATE WITH PEERS AS NEEDED TO PROPERLY SUPPORT THE IT INFRASTRUCTURE ON A 24X7 BASIS INCLUDING ON-CALL DUTIES, SHIFT WORK, AND EMERGENCY SUPPORT CAN BE REQUIRED INCLUDING TRAVEL TO VARIOUS LOCATIONS AWAY FROM THE EMPLOYEE'S PRIMARY WORK SITE.

LEARNS TO ACT ALONE ON SMALL PROJECTS AND ASSIGNMENTS WITH MINIMUM REVIEW BY SENIOR PEERS.

MAY BE CALLED UPON TO ACT AS SME IN CERTAIN SITUATIONS.

ABILITY TO CONTRIBUTE TO COMPLEX ISSUES IMPACTING THE INFRASTRUCTURE.

UNDERSTANDING OF

MIDDLEWARE PLATFORMS SUCH AS, BUT NOT LIMITED TO: WEB APPLICATION SERVERS LIKE IIS, WEBSPHERE, WEBLOGIC, TOMCAT, APACHE

BUSINESS INTELLIGENCE LIKE COGNOS, TABLEAU, OBIEE

INTEGRATION LIKE TIBCO, SSAS, SSRS, SSIS, INFORMATICA

MOBILE COMPUTING PLATFORMS INCLUDING SOA AND SECURITY CONFIRMATION AND MANAGEMENT OF THOSE PLATFORMS

FIRST AND THIRD PARTY CLOUD HOSTING SOLUTIONS LIKE VMWARE, AMAZON WEB SERVICES, MICROSOFT AZURE.

WORKING KNOWLEDGE OF WINDOWS, VMWARE, AND UNIX-BASED OPERATING SYSTEMS.