IT Network Engineer

The IT Systems Engineer provides administration, technical coordination, and design support for the organization's information technology systems. Working under general supervision, this job implements and maintains various enterprise level information technology services and monitors applications to prevent or minimize downtime.

Key Responsibilities and Duties

Monitors and tests application performance for potential problems and works with information technology developers on solutions, modifications, or changes.

Serves as the liaison for vendors, engineering, and information technology personnel and collaborates on problem resolution issues.

Works within a team of information technology engineers to maximize network performance and minimize network problems.

Utilizes expertise in application functionality, operating systems, and foundational infrastructure and provides system support.

Monitors storage issues and creates recovery processes and hardware for failures and system roadblocks.

Assists in the development of training sessions and demos for end users.

Educational Requirements

University (Degree) Preferred

Work Experience

2+ Years Required; 3+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level

6IC

Preferred Qualifications:

Upgrading and maintaining, firewalls, routers, switches, wireless LAN controllers and access points

Understanding of network security (firewalls, ACLs, IPSEC VPN, dot1x)

Understanding of network security requirements & best practices and ability to analyze and respond to security incidents

Troubleshooting authentication protocols, TACACS+, Radius, LDAP Active Directory

Understanding of networking protocols, IPv4, NAT, Multicast, spanning tree, IPSEC, EIGRP, BGP, OSPF, 802.11, QoS

Understanding of the OSI and TCP models

Experience with SNMP, NetFlow and other network monitoring protocols and methodologies

Understanding of IPS/IDS and Tap infrastructure technologies

Monitor network performance and ensure availability and reliability

Monitor System resource utilization, trending, and capacity planning

Provide level 1 support and troubleshooting to resolve network issues

Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure

Document procedures and maintain documents as necessary

Work with vendors and other IT Infrastructure teams for problem resolution

Work with Information Security and vulnerability management teams to track and remediate vulnerabilities.

Working knowledge of Cisco, Palo Alto, SolarWinds and Splunk technologies and applications

Ability to think through problems and visualize solutions

An ability to learn new technologies quickly

Strong communication skills (https://www.roberthalf.com.au/career-advice/career-development/communication-skills) - both written and verbal

A self-starter able to work independently but comfortable working in a team environment

Knowledge in the Telecom and Audio/Visual space is a plus

Hybrid work is a minimum of four days a week in office, with one flexible day for remote work.

Posting end date: 8/8/25

Job Seeker Notice

EverBank, N.A. and Sterling Bank and Trust, a division of EverBank, N.A. (together, the "Company") is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC

Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers)

Pay Range $76,500 - $103,500

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.