IT Infrastructure Engineer Job Summary: A key role in the IT operations team, responsible for delivering a modern, efficient, and stable IT workplace for internal customers. This position collaborates with business stakeholders, IT teams, and external service providers to ensure operational excellence. A successful candidate should be a strong communicator, quick learner, and able to adapt to rapidly changing conditions. Have advanced troubleshooting and problem-solving skills with a broad IT knowledge base. Must be willing to work on-call, including nights and holidays. Job Responsibilities: Responsible for project management, architecture design, implementation, and operations in one or more of the following areas: x86 Linux/Windows systems Scale-out storage systems Networking systems Security products (e.g., WAF, Firewall, Proxy, SLB, Anti-virus) Windows client services Database (e.g., Oracle, DB2) Continuous improvement initiatives to achieve operational excellence. Research and adoption of new IT technologies to enhance productivity. Qualifications: Strong English speaking and communication skills. (Fluency in Mandarin is a plus but not required) Flexibility to work on-call including nights and holidays. Bachelor's degree or higher in Computer Science, Information Engineering, Automation, Electrical Engineering, or a related technical field, along with equivalent practical experience. Industry certifications, such as VMware, RHCE, or Microsoft MCSA/MCSE, are preferred. Work Location: Phoenix, AZ Training Location: Phoenix, AZ Travel: 10%