The Information Services team supports all technology services at UTIMCO and requires an individual with experience designing, building and maintaining a variety of enterprise technologies within a hybrid datacenter model. The ideal candidate must be highly curious, open-minded, and can effectively deconstruct technologies in a detailed and proficient manner. Candidate must be willing to perform root cause analysis and propose long-term solutions for the benefit of the client.

Broad Responsibilities Include :

Assist with developing policies, procedures, and standards for installing, configuring, and supporting secure core infrastructure technologies Build relationships across UTIMCO to foster a collegial culture on the Information Services team and across the organization Lead vulnerability management remediation efforts Subject matter expert for UTIMCO customer facing services: Microsoft 365 controls, network access, EntraID Develop and maintain network, system, and firewall security design documentation Participate in Business Continuation/Disaster Recovery infrastructure planning, building, and testing Assist in the analysis and migration of legacy systems into public and private clouds Develop and gather metrics to measure progress and report status to management Recommend secure and effective solutions for system/application development in compliance with Information Security policies Maintain existing systems for a 24/7, 365 enterprise, including performing maintenance to high standards and document processes for customer success team Respond to escalated support calls & provide coverage for desktop incidents Perform other related duties and projects as assigned Requirements : Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses Ability to configure, and maintain Juniper, Palo Alto & Aruba networking platforms Maintain confidence with clients and ensure communication channels are consistently open Competence in administering and supporting Microsoft 365 technologies (Including: EntraID SSO, Conditional Access, Intune, Defender) 5+ years of experience and knowledge of networking services, routing & switching, protocols & technologies (TCP/IP, DNS, DHCP, OSPF, BGP, etc.) and strong network engineering background in a secure environment. Understanding of common Internet-centric applications and protocols such as: HTTP, SMTP, SSL, SSH, SNMP, DNS Practical knowledge of authentication technologies (SAML, LDAP, Kerberos), encryption concepts, PKI, vulnerability assessment, patch management and role-based access control Strong in PowerShell, Python, Bash or other scripting language Performance monitoring and management Strong communication, conflict resolution, and problem-solving abilities Unquestioned honesty, integrity, and transparency Cultural fit is a must in a respectful, collegial, and collaborative environment Constructive, "can do" attitude, committed to consistently doing what is best for the organization Preferred Qualifications : Network Access Control methodologies Cloud computing (Azure or AWS) Experience migrating from a hybrid Active Directory environment to EntraID Effective project management acumen Experience working in a dynamic, team-oriented and collaborative atmosphere

NOTE: This role requires in-office, three days a week

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