Information Security Engineer Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Information Security Engineer is a member of the Fusion Center Corporate Firewall Operations (CNFW) team that is responsible for managing and securing the Lumen Enterprise including but not limited to maintaining Firewall and VPN Operations. In addition, CNFW Engineers are responsible to evaluate current capabilities and predict future needs, then work with internal stakeholders, vendors, and peers to anticipate, define, and pursue these capabilities. This is a work from home position anywhere within the US. The Main Responsibilities Act as first point of contact for all firewall or VPN related questions, issues, or requests for assistance Maintain security of the network by ensuring firewall rules meet company policy and configuring best practice security measures on the devices Resolve device issues identified via dashboard alerts, tickets, emails, IMs, or phone calls Perform initial triage and trouble identification for assigned Incident tickets Perform operating system upgrades to mitigate vulnerabilities or enhance security Follow written procedures to maintain standards compliance and technical accuracy Maintain a multitude of firewall vendor hardware across various environments Submit and support simple Change Management requests as required Provide firewall security incident logs as required to Cyber Security personnel Create personal performance objectives/goals to align with corporate objectives Participate in on-call rotation Able to work other shifts as needed based on business requirements What We Look For in a Candidate Minimum Qualifications: Undergraduate degree in computer science, engineering, or related field, or equivalent experience Understand detailed technical documentation including security and network diagrams Understand information security fundamentals, host and network security hardening and requirements; networking protocols; common risk management concepts Analytical and problem-solving skills Ability to multitask, resolve urgent issues, and change task priorities as required Strong oral and written communication skills and comfort with presenting technical issues to all levels of management, as well as non-technical staff Preferred Qualifications: 2+ years of experience in Network Operations, Security Operations, Network Security, or Application Security Experience in network and/or firewall administration and implementation including experience in applying methodologies and principles for all levels of security Understanding of the following tools: Management platform, Threat analytics engine, IDS / IPS, anti-virus, or similar products Experience in network monitoring tools to perform initial triage of Incidents Microsoft, Mac, or *NIX (Linux or UNIX derivatives) operating system experience Experience with technologies, tools, and process controls to minimize risk and data exposure Candidate should possess, or be willing to pursue, applicable professional/technical certifications, such as CISSP, GSEC, Palo Alto, + Checkpoint, Juniper, and Cisco Knowledge of cloud-based firewalls from Amazon, Google, Microsoft, or firewall vendors Knowledge of implementing next-generation firewalls Experience in large enterprise or carrier data center and/or networks Development experience in scripting languages such as Python or Perl is a plus Able to obtain a GSA Public Trust suitability Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $66,375 - $88,500 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $69,694 - $92,925 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $73,013 - $97,350 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. Background Screening: If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Equal Employment Opportunities: We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.