Fleet Engineer
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1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io .Position OverviewThe Fleet Engineer will be responsible for ensuring the health, reliability, and uptime of Gridware’s deployed devices through proactive monitoring, diagnostics, and cross-functional coordination. This role requires close collaboration with the engineering, manufacturing, operations, and customer success teams to identify root causes of fleet issues and implement preventative solutions at scale. The ideal candidate will bring a strong technical foundation across hardware, firmware, and software systems, a passion for hands-on problem solving, and a drive to develop tools and processes that support a rapidly growing network of remote IoT devices.About GridwareGridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io .Position OverviewThe Fleet Engineer will be responsible for ensuring the health, reliability, and uptime of Gridware’s deployed devices through proactive monitoring, diagnostics, and cross-functional coordination. This role requires close collaboration with the engineering, manufacturing, operations, and customer success teams to identify root causes of fleet issues and implement preventative solutions at scale. The ideal candidate will bring a strong technical foundation across hardware, firmware, and software systems, a passion for hands-on problem solving, and a drive to develop tools and processes that support a rapidly growing network of remote IoT devices.ResponsibilitiesDevelop the multi-disciplinary skillset and knowledge base to monitor, analyze, and predict fleet health to enable 99% uptime for Gridware devicesServe as the technical and operational expert for deployed hardware to inform product development and operational efficiencyContinuously monitor device health, uptime, and telemetry data to detect anomalies.Develop and refine dashboards and alerts to surface hardware / software / firmware issues proactively.Identify root causes of performance degradation, communication failures, or hardware faults.Automation & ToolingBuild or extend tools / scripts to automate playbooks for common diagnostics, issue classification and corrective actions.Analyze historical device health and environmental conditions to forecast device health and preventative measures to apply for maximizing device uptimeFirmware and Configuration ManagementManage over-the-air (OTA) updates for firmware and configurations, including version rollout strategies, validation, and rollback procedures.Coordinate staged rollouts with validation in test / staging environments.Assess and characterize proposed fleet changes to balance device health stability with detection and operational improvements for scaleHardware Reliability & Field FeedbackTrack and analyze hardware failure trends; work with engineering teams to improve design, durability, and manufacturability.Incorporate field insights to inform future hardware revisions.Extract failure analysis insights to develop symptom classification, diagnostics, and respective prognosticsCross-Functional CollaborationCollaborate with customer success, engineering, manufacturing, and operations to resolve field issues efficiently.Serve as technical point-of-contact for escalations related to fleet health.Maintain documentation of device architecture, fleet operations processes, and known issues.Required SkillsBachelors degree in mechanical engineering, Electrical Engineering, Computer Engineering, Computer Science, Mechatronics, Robotics, or related field.2+ years of experience in test engineering, failure analysis, fleet management, technical operations roles preferably in electronics, automotive or related field.At least 2 years of coding in a high-level language (e.g., Python, SQL, MATLAB)Strong understanding of embedded systems, wireless communication (e.g., LTE, NB-IoT, LoRa), and hardware / software interactions.Strong analytical and communication abilities to translate extremely technical & complex topics to non-technical cross-functional stakeholders.Ability to work both independently and collaboratively in a fast-paced environment, managing multiple priorities with a positive attitude.A passion for sustainability and a keen interest in the energy industry is a strong advantage.Bonus SkillsExperience scaling systems & processes from tens of thousands to hundreds of thousands of devices.Familiarity with data analysis tools (e.g., Grafana, Databricks).Exposure to power-constrained or solar-powered devices.This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply!Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)Paid parental leaveAlternating day off (every other Monday)Off the Grid”, a two week per year paid break for all employees.Company-paid trainingSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingSoftware DevelopmentReferrals increase your chances of interviewing at Gridware by 2xSign in to set job alerts for “Supply Chain Engineer” roles.San Francisco, CA $110,000.00-$150,000.00 1 month agoGlobal Supply Chain Manager - ElectricalSouth San Francisco, CA $140,000.00-$175,000.00 2 weeks agoSausalito, CA $75,000.00-$80,000.00 1 month agoFoster City, CA $257,000.00-$284,000.00 1 week agoSenior Supply Acquisition Manager - CaliforniaBrisbane, CA $81,900.00-$150,100.00 1 week agoSenior Analyst, Distribution & Logistics OperationsSr. Operations Manager - Distribution CentersOperations Manager - Warehouse Shipping ReceivingHayward, CA $100,000.00-$125,000.00 3 days agoSan Francisco, CA $123,747.00-$164,976.00 2 days agoWe’re unlocking community knowledge in a new way. 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