Field Service Engineer

New Yesterday

What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common? Ellsworth Adhesives specs in materials in each of those products!
Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Field Service Engineer opportunity at Ellsworth Adhesives. This role reports into our Ellsworth Dispensing Solutions (EDS) Division located in Sparks, NV. The ideal candidate will be able to work on-site.
Do you have experience with machine maintenance, repair, and troubleshooting and have a passion to provide excellent customer service? Want to continue to grow your career? This is an exciting time to be a part of Ellsworth, come join our team!
Ellsworth Dispensing Solutions provides the solutions to make parts. We are the knowledge leader in dispensing solutions. Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Field Service Technician opportunity at Ellsworth Dispensing Solutions, located in Sparks, NV. Click to find out more about the markets we serve and to learn about our consumer and manufacturing products!
Performs on-site preventive maintenance, troubleshooting, repairs, equipment modifications and installations of equipment ranging from low to high complexity, serving both national and international customers. Maintains equipment documentation related to internal assembly, testing, setup, and troubleshooting. Delivers start-up services and customer training during installations
Responsibilities Installs, troubleshoot, repair, modify, overhaul, or refurbish standard and system components at Customer locations.
Integrates equipment with customer and/or third-party vendors as needed
Provides after-sales technical support and machine maintenance training to customers
Performs preventive maintenance on customer equipment as required
Completes documentation related to machine issues, repairs, and/or installations to support timely billing PERKS & BENEFITS
As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more! for a summary of Employee Benefits
Qualifications 2 + Years of direct work experience
Bachelor’s degree from a four-year college in Engineering or related field, other combinations of education and experience may be considered
Strong Customer Service Skills
Ability to manages difficult or emotional customer situations
Respond promptly to customer needs and solicit customer feedback to improve service
Continuously pursues training and development opportunities.
Observes safety and security procedures
Frequent travel – 25-50% domestic and occasional international
The ability to lift 75 lbs., frequently bending and lifting safely
#EDS #FieldServiceEngineer
Location:
Sparks

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