Description: Job functions describe the substance and most important responsibilities of the job. 1. Administration · Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities. · Replace air conditioner filters. · Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests. · Maintain standards of quality guest service. · Tend to pool area including chemical balancing, cleaning, etc. · Increase level of guest satisfaction by delivery of an exceptional product through employee development. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. 2. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Requirements: . These are required of every associate. · Minimum lifting of 70 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 70 pounds. Other duties may be assigned.