ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired.
We accomplish this in four ways:
* EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
* BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
* SERVE: Many of our products are sold directly to the federal government.
We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military.
* SUPPORT: We want to end blindness forever.
To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.
ABOUT THIS ROLE
The Senior Infrastructure Engineer at LC Industries will serve as the technical lead and strategic architect for enterprise infrastructure across a nationwide footprint of manufacturing, distribution, retail, and accessibility-driven operations.
They will guide IT systems strategy, oversee mission-critical infrastructure, lead enterprise projects, and ensure secure, high-performance computing environments that support both operational excellence and LCI’s social mission.
LOCATION AND SCHEDULE
Durham, NC
Monday-Friday 7:30 AM – 4 PM
KEY RESPONSIBILITIES
1.
Enterprise IT Strategy & Infrastructure Design
* Lead the design and architecture of highly available, scalable, and secure infrastructure across on-premise and cloud platforms (Azure/M365, hybrid environments.
* Define infrastructure roadmaps in alignment with enterprise growth, compliance, and modernization goals.
* Own systems lifecycle management across LCI’s business units (manufacturing, distribution, and retail).
2.
IT Leadership & Cross-Functional Collaboration
* Act as the technical authority and escalation point for all infrastructure-related decisions and incidents.
* Collaborate with IT leadership on aligning IT operations with corporate goals and risk management.
* Drive cross-functional teams across departments for IT initiatives such as ERP modernization, cybersecurity hardening, and digital accessibility enablement.
3.
Infrastructure & Operations Oversight
* Oversee enterprise systems including virtual environments (VMware), Windows/Linux servers, storage (SAN/NAS), backup, disaster recovery, and cloud services.
* Lead configuration management, patching strategies, and automation pipelines (PowerShell, Terraform, SCCM).
* Establish SLAs and drive continuous improvement across uptime, latency, and scalability metrics.
4.
Cybersecurity & Compliance Leadership
* Partner with InfoSec teams to enforce endpoint protection, firewall management, intrusion detection, and identity governance.
* Ensure full compliance with AbilityOne, NIST, CMMC, PCI, FISMA, and Section 508 (accessibility) standards where applicable.
* Lead internal audits, risk assessments, and IT policy development.
5.
Business Continuity & Disaster Recovery
* Architect and own enterprise-wide disaster recovery and business continuity strategies (including backup policies, high-availability clustering, and failover design).
* Conduct recovery simulations and ensure compliance with business-critical RTO/RPO requirements.
6.
Teamwork, People & Project Leadership
* Serve as an escalation path for the Help Desk as needed for higher tier issues as they are assigned.
* Mentor junior administrators and serve as technical lead on multi-site infrastructure initiatives.
* Manage vendors, budgets, licensing, and procurement in collaboration with IT leadership.
* Develop, plan, and execute infrastructure projects with measurable KPIs and milestone tracking in coordination with assigned teams.
* Off hour on call support as required.
7.
Monitoring, Optimization & Innovation
* Oversee proactive monitoring tools (SCOM, SolarWinds, Veeam ONE) to identify trends and prevent service disruptions.
* Drive performance tuning, capacity planning, and architecture improvements with a focus on business agility and cost-effectiveness.
* Evaluate and recommend emerging technologies that support LCI’s mission of innovation and inclusion.
* Participate and advise in Architecture Review Board processes.
8.
Other duties as assigned.
QUALIFICATIONS
* Bachelor's degree in Computer Science, Information Technology, or a related field
* 10+ years of experience in infrastructure engineering, DevOps, or related areas, with a focus on data infrastructure preferred.
* 3+ years in a senior or lead capacity preferred
* Self-motivated and directed.
* Deep expertise in enterprise Windows/Linux systems, VMware, Azure, Office 365, and automation scripting.
* Strong leadership presence with proven ability to influence IT and Senior Leadership stakeholders.
* Familiarity with ITIL processes and compliance frameworks (NIST, FISMA, AbilityOne, etc).
* Certifications preferred: Microsoft Certified: Azure Solutions Architect, VMware VCP-DCV, CompTIA Security+/CySA+.
* Good phone skills required.
* Must be able to communicate with a variety of individuals (technical and non-technical)
Why LCI?
* Purpose-driven company driven by principles, not profit
* Reach your highest potential: upward mobility, rewarded through hard work
* Competitive salary and compensation
* Basic Life Insurance at no cost to the employee
* 401(k) with match and Surplus-Sharing Plans
* Health, Dental, and Vision Insurance
* Ten paid holidays annually
* Paid Time Off (PTO)
* On-site Health and Wellness program
* Employee Assistance Program (EAP)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
