Job Summary

This position performs data management tasks, including experienced data modeling, conversion, de-duplication, migration, and identification and repair of data quality issues. Designs, develops, and implements custom data systems and reconciliation tools, processes, rules, solutions etc. to validate data, match/merge, and upload batch lists. Provides experienced troubleshooting and problem analysis/resolution for data related issues; performs experienced scripting and modifications of application and products for corrective action. Department-Specific Responsibilities Serves as communications data lead. Translates plain-language requests into CRM reports and SQL queries. Defines, develops, and maintains Constituent Relationship Management (CRM) ETL processes. Troubleshoots and performs root cause analysis on data implementation errors. Coordinates with operations and systems teams to ensure communications use the appropriate data points for the target population. Analyzes student data and prepares information for use in internal operations reports. General Responsibilities Performs data management tasks, including experienced data modeling, conversion, de-duplication, migration, and identification and repair of data quality issues. Designs, develops, and implements custom data systems and reconciliation tools, processes, rules, solutions etc. to validate data, match/merge, and upload batch lists. Creates and tunes complex stored procedures and queries for data management and extraction. Designs and builds out technical software mechanisms to accommodate multiple integrations accurately based on complex rules and custom solutions. Ensures documentation and security standards/protocols are recognized and followed. Provides experienced troubleshooting and problem analysis/resolution for data related issues; performs experienced scripting and modifications of application and products for corrective action. Researches and stays up-to-date with data engineering best practices and approaches; stays abreast of latest security threats and risks to proactively address potential exposures.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. EDUCATION Required Bachelor's degree (preferably in computer science, information science, or related field) WORK EXPERIENCE Required 2 years of data management, engineering, or related experience SKILLS Required Proficient written and verbal communication skills Maintains a high degree of professionalism Demonstrated time management and priority setting skills Demonstrates a high commitment to quality Possesses flexibility to work in a fast paced, dynamic environment Seeks to acquire knowledge in area of specialty Highly thorough and dependable Demonstrates a high level of accuracy, even under pressure Preferred Possesses a high degree of initiative Ability to build strong customer relationships General knowledge of, or demonstrated ability to learn, basic functionality of IU systems (KFS, HRMS, SIS) Experience in managing and documenting workflows, processes, and/or data entry Basic understanding of technology Ability to use standard office equipment such as phone, fax, scanner, etc. Proficiency in computer systems, including standard Office software Basic accounting and financial skills; ability to reconcile accounts Demonstrated ability to apply concepts and policies to daily work functions Good oral and written communication skills Ability to clearly present material and make it accessible to a specific audience

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana This position is eligible for remote work or to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Advertised Salary

$68,000 per year.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Career FLSA: Exempt Job Function: Information Technology Job Family: Data Analysis & Engineering Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.See Indiana University Notice of Non-Discrimination here which includes contact information.