Our Mission
“In a Clean and Safe environment, we serve Great food, quickly and accurately, and with a smile.”

*Position Summary*

The Senior Team Leader is responsible for overseeing a specific daypart of the business, ensuring operational excellence, strong team performance, and an outstanding guest experience. They are key culture carriers who model Chick-fil-A’s Core Values of:

-Pursuit of Excellence

-Wholesome Culture

-Guest First Mentality

-Total Ownership

This role is focused on both growth in leadership and connecting operational dots between sales, productivity, and the guest experience.

Requirements/Responsibilities

*Key Responsibilities*

Front of House (FOH)

Shift Leadership – Execute set-up sheets, manage productivity, and approve shift swaps to prepare for success.

Team Development – Lead on-shift training, feedback, trailmarkers, and coaching conversations.

Culture Building – Use microbursts of positivity and intentional actions to promote a wholesome, energetic culture.

Decision Matrix Leadership – Supervise, delegate, and respond with discernment using our Mission and Core Values.

CEM Awareness – Proactively engage in improving and protecting the guest experience.

Back of House (BOH)

Shift Leadership – Organize BOH teams, productivity, and setup with precision and speed.

Team Development – Actively coach BOH team members through on-the-job training and evaluation.

Culture Building – Reinforce positive, humble teamwork in a fast-paced kitchen environment.

Decision Matrix Leadership – Make high-level, value-driven decisions that impact quality and speed.

CEM Awareness – Focus on food quality, accuracy, and speed of service with guest satisfaction top of mind.

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.