Capital Systems & Services Quality Engineer - Entry Level Join to apply for the Capital Systems & Services Quality Engineer - Entry Level role at MillenniumSoft Inc Capital Systems & Services Quality Engineer - Entry Level 11 months ago Be among the first 25 applicants Join to apply for the Capital Systems & Services Quality Engineer - Entry Level role at MillenniumSoft Inc Get AI-powered advice on this job and more exclusive features. Position : Capital Systems & Services Quality Engineer - Entry Level

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Location : Tempe, AZ

Duration : 3 Months

Total Hours/week : 40.00

1st Shift

Client: Medical Device Company

Job Category: Engineering

Level Of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)

Job Description

This position is an entry level engineering position within the Capital Systems & Services department. The engineer will be responsible for providing engineering and technical support to the Capital Systems & Services department regarding BDPI equipment service, repair, and complaint processes. (Per applicable standards, operating procedures, and work instructions.)

Summary Of Position With General Responsibilities

Actively supports the Capital Systems & Services Department by supporting follow up process with customers and service centers helping to expedite return/repair process. Assist in processing no-sample return investigations, and closure of complaint/service records.

Essential Job Functions

Review FMEA’s as needed. Review complaint failure coding as needed for trending analysis. Assist in review of double trigger complaint events Support active CAPA projects. Assist in writing complaint investigations based on the service center’s investigation, repair, and root cause analysis. Perform quality reviews following the complaint investigation write up. (QA process step.) Provide technical support for service related questions and equipment functionality for CS&S department. Assist in the reviewing and updating of CS&S documentation related to re-usable equipment service and complaint processes. Trains on, understands, and follows company procedures and regulatory requirements.

Basic Qualifications

Effective communication skills, written and verbal Proficient in Microsoft Office Suite, Document Management (MasterControl), Enterprise (JDE/SAP), AS400 Active Contracts system, Trackwise Complaint Management System, and Trackwise CESC/ServiceMax service platforms Customer Service skills and ability to effectively communication with customers/service centers. Organizational skills. Computer-savvy skills. Technical writing skills. Basic interpersonal skills - active listening. Software application skills. Problem-solving / troubleshooting skills. Ability to work in cross-functional teams

Education And/or Experience

Engineering Bachelor’s degree 2 years preferred experience Medical industry (GMP) experience preferred Proficient in MS Office (Excel preferred)

Minimum Educational Requirements

Engineering Bachelor’s degree

Physical Demands

While performing the duties of this job, the employee is regularly required to stand, walk, sit, and use hands to manipulate, handle or feel objects, tools, controls and office equipment. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Work Environment

While performing the duties of this job, the employee may be in an open cubicle environment. Candidate must be able to work in a team-oriented, fast-paced environment. BDPI is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Seniority level Seniority levelEntry level Employment type Employment typeFull-time Job function Job functionEngineering and Information Technology IndustriesStaffing and Recruiting Referrals increase your chances of interviewing at MillenniumSoft Inc by 2x Sign in to set job alerts for “System Service Engineer” roles. Tempe, AZ $105,000.00-$230,000.00 7 months ago Phoenix, AZ $1,000.00-$2,000.00 1 month ago Software Application Development Engineer Phoenix, AZ $100,150.00-$750,003.00 1 week ago Software Application Development Engineer Phoenix, AZ $100,150.00-$750,003.00 1 week ago Scottsdale, AZ $123,500.00-$212,850.00 1 month ago Scottsdale, AZ $73,000.00-$93,000.00 6 days ago Phoenix, AZ $140,000.00-$200,000.00 1 month ago Scottsdale, AZ $140,000.00-$200,000.00 1 month ago Phoenix, AZ $91,000.00-$113,000.00 2 weeks ago Software Application Development Engineer Phoenix, AZ $100,150.00-$750,003.00 1 week ago Tempe, AZ $70,000.00-$110,000.00 2 years ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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