At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint.

As a Business Process Engineer / Project Manager, analyzing, designing, and implementing scalable process improvements that deliver measurable impact. This role is ideal for someone who thrives on solving complex problems, facilitating change, and building sustainable systemsnot managing traditional project portfolios at our headquarters in Fairfield, NJ

What Youll Be Doing

Process Analysis & Design

• Conduct in-depth analysis of current-state processes using tools like Value Stream Mapping (VSM), flowcharts, and diagnostic frameworks.
• Facilitate meetings with subject matter experts to uncover inefficiencies and identify transformative opportunities.
• Design future-state process models that align with strategic business objectives.
• Develop and execute gap-closure strategies and roadmaps to drive continuous improvement.

Process Project Execution

• Coordinate cross-functional efforts to implement process changes, ensuring alignment with operational goals.
• Translate improvement strategies into actionable plans with clear milestones and accountability.
• Monitor project progress, resolve blockers, and ensure timely execution of deliverables.
• Communicate project status and outcomes to stakeholders, focusing on process impact and adoption.

Process Auditing & Governance

• Maintain a comprehensive inventory of key business processes across departments.
• Audit SOPs for accuracy, completeness, and operational relevance.
• Conduct operational walkthroughs to validate alignment between documented and actual processes.
• Identify discrepancies and recommend corrective actions with a focus on compliance and excellence.
• Lead efforts to refresh documentation, retrain teams, and standardize best practices.

What You Bring to the Table

• 5+ years of experience in business analysis, process improvement, or operational leadership.
• Bachelors degree in Business Administration, Information Systems, or a related field.
• CBAP, CCBA, or PMI-PBA certification is a plus.
• Deep familiarity with Lean, Six Sigma, or equivalent methodologies.
• Proficiency with enterprise platforms (ERP, CRM, WMS) and advanced Excel skills.
• Experience with project management tools to support initiative tracking.
• Knowledge of distribution or manufacturing center environments is highly desirable.
• High emotional intelligence with the ability to listen, influence, and lead with empathy.
• Skilled in conflict resolution and driving results without formal authority.
• Proven ability to manage change and engage stakeholders at all levels.
• Analytical mindset with a strong bias toward execution and results.
• Comfortable engaging with executive leadership and escalating issues with professionalism.

The Phillip Jeffries Experience

At Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.

Your Compensation Journey

• Competitive salary wage ranging from $120,000 to $150,00, based on your experience and technical expertise
• Annual bonus opportunity to reward your performance
• Cost of Living increases that honor your growth and commitment
• Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required

Health Benefits That Take Care of You

• Comprehensive medical coverage with employee premiums as low as $40 per month
  • Coverage options for spouse, domestic partner, civil union partner, and family
• Health Reimbursement Account (HRA) to offset medical expenses
• Prescription, dental, and vision coverage to support whole-person wellness
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Employee Assistance Program that supports your mental, financial, and physical well-being
• Pet insurance for your four-legged companions

Time to Recharge

• 16 paid personal days each year to relax, recharge, or travel
• Paid holidays including New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Years Eve
• Additional paid time off during our annual company closure between Christmas and New Years
• Earn extra paid time off by completing your annual wellness physical
• Up to three paid days each year to give back through volunteer work

Career Elevation

• Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success

Perks at Work

• Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home
• Access to Working Advantage with discounts on travel, entertainment, and everyday purchases

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.