At HUB International , we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
Summary
The Application Engineer is responsible for design, delivery, quality, and continual improvement of application solutions for M&A from initial onboarding through complete integration. The role reports to the Senior Application Engineer and functions as a member of the Technology Integration Delivery team within M&A Integration. This role is responsible for deliverable timeliness and quality related to application conversions. The successful candidate will have broad, general IT knowledge to be able to rapidly assess new acquisition IT environments and contribute to the integration planning along with a dedicated team of business and technical experts.
Key Responsibilities
Application Conversion
Assess landscape of acquired entity’s applications and determine appropriate conversion approach and path
Perform standard application discovery with manual and scripted processes
Articulate situations where no solution exists, and new engineering is needed
Execute data migration strategies and implement conversions for standard systems (e.g. Epic, Benefit Point, MS Dynamics) in partnership with vendor partners, providing a high quality, timely delivery using either a scripted or manual data conversion
Assist with post-application conversion support efforts, addressing and eliminating issues and facilitating Service Introduction to the IT Service Management Team
Help develop processes to scale application discovery across many types of applications
Document solution details and facilitate knowledge transfer to IT solutions teams and Service Management Team
Own application migration runbooks, customer preparations and cross team training
Evenings, weekends or non-regular hours will be required.
Quality and Documentation
Contribute to the application inventory repository, identifying applications that do not fit with HUB’s enterprise catalog
Analyze and recommend strategies to support such applications and identify system retirement and consolidation situations
Ensure integration solutions are properly documented and maintained in a content management repository
Catalog, classify, and inventory application dependencies to establish repeatable methodologies
Team Leadership and Management
Ensure delivery, quality, and continual improvement of the application conversion process
Maintain alignment with Business Operations and Training (BOT) to address the implications of the conversion approach on training and communications
Demonstrate Operations and Technology Leadership Behaviors (one team, build trust, customer driven, future focused, innovate daily, and be curious) in all actions and ways of working, and coach their organization on the behaviors
Fulfill additional duties as required
Key Success Measurements
Ensuring data integrity and meeting data quality requirements
Executing successful integration projects across the entire M&A portfolio
Completing conversion activities within the timelines set forth at the beginning of the integration process
Qualifications
Well-grounded in technology and has a solid understanding of application conversions, specific experience includes:
3 years of experience in project-based process and technology design and delivery execution roles
Experience working in a matrixed environment designing and delivering solutions for complex people, technology, and process integration programs
Experience with Windows PowerShell, robocopy and batch files scripting
Application migration experience with broker management systems a plus (i.e Epic, Benefit Point, AMS360, etc.)
Working knowledge with the following technology domains: SaaS technologies, application configuration/packaging for cloud computing, AWS, Azure, Windows Server (all flavors), MS SQL
Strong organizational skills, detail oriented with the ability to handle multiple projects and priorities concurrently.
Excellent communication skills (both written and verbal)
Understanding of the broker/carrier ecosystems
Bachelor’s degree in information technology or related education and/or certifications
Authorized to work in the United States, Canada, and Puerto Rico
Required Competencies
Strategic Orientation
Understands the business context in which solutions are being developed and designed
Ability to clearly articulate the solution needs in context of the business environment, demonstrating a bigger picture perspective
Results Orientation
Optimizes contribution and results versus settling for what is simply most practical, cost-effective, or easiest to execute
Sets time-bound objectives and activities, and eliminates barriers in an organized, structured, and diligent manner
Team Leadership
Acknowledges and considers different backgrounds and working styles, tailoring style as appropriate
Offers an improved way of delivering value when appropriate
Has the passion for the mandate that is contagious with other team members while also promoting the highest standards of ethics and compliance
Collaboration and Influencing
Builds trust and confidence with team members to influence decisions as appropriate
Builds meaningful relationships with team members and across functions within the organization
Communicates complex ideas and open to ideas from others
Uses a sound decision-making process and ability to influence through strong interpersonal skills, underlined by superior judgment
This position is based out of Chicago on a hybrid work schedule.
JOIN OUR TEAM
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International , you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.
Department Information TechnologyRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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