Job Title: Aircraft Customer Support Engineer

Location : 14301 Alton Pkwy Irvine, CA 92618

Shift: 1st

Duration: 1 - 2 years

Pay Rate: $75/hr. on w2 without benefits

Note: Contract Customer Support Engineer to Work with FAR Generation for G650, G500, G600, and G700 Programs

Summary: The Failure Analysis Report (FAR) requirements are flowed down to *** from Gulfstream (GAC) via Purchase Order (PO), and 100% of all *** component removals that GAC suspected to be the cause of the aircraft level failure are received with a FAR requirement on the PO. The major role and responsibility are to create and submit FARs via Seller Engineering Memo (SEM) to Gulfstream Aerospace Corporation (GAC) for the *** electronic units Remote Electronic Unit (REU) and Motor Control Electronic (MCE) components. An example of the Bill of Material in GAC programs is shown in Table 1.

Roles and Responsibilities: Do Open Box Troubleshooting: ability to observe and test circuit boards to identify portions that are not functioning as intended Run thermal and vibration testing with electronic units with oscilloscope monitoring on targeted data lines Write and submit Engineering Investigation Reports/FAR's to GAC via SEM Learn how and test for known issues with the existing product lines Develop troubleshooting tests for emerging issues with new and existing product lines Access R-Card (repair shop data) and interpret the test findings and failure observations noted on the database and on the test data sheets. Interface with the Materials and Processes lab to submit lab evaluation requests and interpret the findings to the hydraulic component level findings. Provide engineering directed test and inspection instructions in R-Card to the assembly and test technicians in both Ogden and Dublin to collect additional evidence and/or data to support the discovery phase of the investigation. Generate FARs per the GAC approved format to present and correlate the findings to the aircraft level fault.

Education: Bachelor's Degree.